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Consumer Affairs/Weights and Measures  
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    DEPARTMENT OF CONSUMER AFFAIRS WEIGHTS AND MEASURES

    Freeholder Vice-Director Leonard C. Desiderio
      John G. Rechner, Director

      Tel. 609-886-2903
       Fax 609-886-2906

    CONSUMER AFFAIRS’ MANDATE IS TO PROTECT THE CITIZENS OF CAPE MAY COUNTY AND THOSE VISITORS TO THE COUNTY FROM ILLEGAL AND UNSCRUPULOUS MERCHANTS.

    THIS OFFICE ALSO KNOWS THAT 95% OF THE MERCHANTS OF CAPE MAY COUNTY ARE REPUTABLE, HONEST PEOPLE WHO CARE ABOUT THEIR CUSTOMERS AND GUESTS. THEY WORK HARD AT PROVIDING THEIR GUESTS AND CUSTOMERS WITH GOOD PRODUCTS AND FIRST CLASS ACCOMMODATIONS.

    THE CAPE MAY COUNTY OFFICE OF CONSUMER AFFAIRS WILL INVESTIGATE ALL COMPLAINTS RECEIVED BY THIS OFFICE TO THE FULLEST EXTENT OF THE LAW.

    THE CAPE MAY COUNTY DEPARTMENT OF CONSUMER AFFAIRS, IN CONJUNCTION WITH THE STATE DIVISION OF CONSUMER AFFAIRS WILL SEEK OUT, IDENTIFY AND PROSECUTE THOSE PERSONS AND MERCHANTS IN ADDITION TO THOSE ESTABLISHMENTS WHO DEFRAUD THE PUBLIC FOR PRIVATE GAIN.

     

    John G. Rechner
    Director

    609-886-2905

    jrechner@co.cape-may.nj.us

    Dolores Rambo
    Investigator

    609-886-2903
    609-886-2904

    drambo@co.cape-may.nj.us

    Joseph Dyer
    Asst. Superintendant
    Weights & Measures

    609-886-2904

    jdyer@co.cape-may.nj.us


     

    TAKE ADVANTAGE OF US, SO NO ONE TAKES ADVANTAGE OF YOU.
    Tips To Prevent Fraud

     

      Home Improvement Tips  

             Telemarketing Tips         


    1.  Always obtain 3 written estimates.

    2.  Get references and check them.

    3.  Call the Division of Consumer Affairs
         to check for complaints.

    4.  Get everything in writing-
         start and completion dates,
         the contractor's name,
         street address and phone
         number, an exact description
         of the job, the brand names
         to be used, and the sizes,
         total cost and guarantees.

    5.  Do not pay in cash.

    6.  Pay in installments-1/3 up front, 1/3
         when the job is half completed, and 1/3
         on the date the job is completed as
         promised in your contract.

    7.  Make sure contractor is registered
         with the state and has a number.
         (Example: 13VH00000000)

     

    Home Improvement Registration
    www.njconsumeraffairs.com

     Cape May County Consumer Affairs
    609-886-2903

     

    1.  Always be skeptical of unsolicited
         calls.

    2.  HANG UP if you are being
         pressured or intimidated.

    3.  Ask the solicitor for his/her
         name, the company's name
         and its location.

    4.  Do not make any immediate
         decisions.  Ask for information
         in writing, and then you can
         make your decision.

    5.  Do not give out your credit
         card or Social Security
         number.


     

        Cape May County Consumer Affairs
    609-886-2903


         Savings and Securities    

    Charities


    1.  Check the broker's credentials
         with the Bureau of Securities.
         www.njsecurities.gov

    2.  Never buy stocks, bonds or
         securities from a stranger, or
         if you feel pressured.

    3.  Obtain the formal written
         offer.

    4.  Report suspected fraud to the
         Bureau of Securities as well
         as to the Branch Manager of
         the securities form.

                 NJ Securities Bureau
                       973-504-3600   

    1.  Demand identification from
         the caller/solicitor.  Always
         ask for literature.

    2.  Make certain the charity is
         registered in New Jersey and
         get the registration number.

    3.  Check with the Division of
         Consumer Affairs to find out
         how much of the money
         collected goes to the cause.



    NJ Div. of Consumer Affairs
    973-504-6200
    www.njconsumeraffairs.com

    Avoid Being A Victim

    • Never give out personal or financial information.
    • Never get talked into paying cash.
    • Never act under pressure.
    • Never pay for a prize.
    • Never fail to ask for information and contracts in writing, and to get written guarantees.
    • Never hesitate to call the Cape May County Office of Consumer Affairs to ask a question, if you are suspicious, or to file a complaint.

    Ask Yourself

    • Do I really need this product, prize or service?
    • Can I afford to lose any money?
    • Does this sound too good to be true?
    Click Here for a copy of the "Consumer Complaint Form"

    Click Here for the "Weights and Measures Complaint/Inspection Form"


                                 

    HANG UP ON TELEPHONE FRAUD. JUST SAY "NO"

    Never Give A Caller:

    • Credit Card Numbers
    • Social Security Numbers
    • Bank Account Numbers
    • Personal Information 


    Consumer Affairs Links



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